Born in the leafy suburbs of London, over the last five years, we’ve built a company that stands for simple yet effective development and design, whilst putting people at the heart of everything we do.
We’ve grown, diversified (had a baby or two), and embraced the rapid change that we’ve seen across the digital and technology sectors.
Our values of openness, honesty and integrity, are weaved into our ways of working, and we take the satisfaction and happiness ratings of our clients (and users) very seriously.
Some of the areas we are especially passionate about are:
Upskilling and coaching civil servants is not only part of our deliverables, but it is something we enjoy supporting. It only makes sense to retain expertise and knowledge within an organisation, so we actively coach and mentor civil servants, associate roles, stakeholders and wider teams. We’ve done this really successfully at Acas, DIT, Dstl and ESFA.
Large scale programmes encompassing multiple services, can become isolated, so we must consider their inter-dependencies. We share early work-in-progress as soon as possible with these teams, to ensure their service meets our needs. Our designers work very closely with designers from projects we depend on, running workshops with representatives from multiple teams. We work closely with the business analysts and designers, to make sure our designs fit with these components.
Common user needs across teams often result in similar-but-different design treatments, which can waste effort ‘reinventing the wheel’ e.g. uploading documents or entering addresses. We have regularly helped organisations build and share living component libraries and style guides, as they maturing to the point where it becomes helpful to promote re-use across teams.