CRM Project Manager

This role is about attitude as much as experience. We’re looking for someone who loves process, takes pride in keeping things tidy, and is genuinely motivated to help a fast-moving team stay organised and on top of opportunities. You will be trained on the specific portals and tools. What we can’t train is curiosity, diligence, and a get-things-done mindset.

Must Haves

Attitude & Approach

• Highly motivated self-starter who takes ownership of tasks without needing to be chased.
• Meticulous attention to detail. You spot errors others miss and care about data quality.
• Genuinely enjoys process-driven work and finds satisfaction in keeping systems accurate and up to date.
• Organised and reliable. Comfortable managing multiple workstreams and prioritising effectively.
• Curious and proactive. You read around the subject, flag things you notice, and ask good questions.
• Clear communicator who can summarise information concisely for a senior audience.

Practical Skills

• Comfortable learning new tools quickly. We use Monday.com as our CRM and you’ll need to keep it current and accurate.
• Confident working with online portals, web-based tools, and structured data.
• Able to collate, format, and present information clearly in written summaries and trackers.

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This role doesn't have any direct experience requirements as we will train you, but the below is a nice to have:

• Public Procurement Familiarity: Some experience with or awareness of UK public sector procurement portals such as Find a Tender. ‍
• Defence & Security Sector Awareness: Any familiarity with the UK defence landscape, procurement frameworks (G-Cloud, DOS/DDAT), or how government contracts work.‍
• Bid or Proposal Support: Prior experience supporting a bid, sales, or business development team in any capacity. Even in a purely administrative role.‍
• CRM Experience: Previous use of Monday.com, HubSpot, Salesforce or any similar CRM or pipeline management tool.

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